Privacy Policy

1. Introduction

Welcome to Henry Club UAE (henryclub.ae), operated by Henry Club Ecommerce FZE LLC (License No. 4412587.01), a company registered in the Sharjah Publishing City Free Zone, United Arab Emirates.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website henryclub.ae and use our services. This policy complies with the UAE Federal Law No. 45 of 2021 on the Protection of Personal Data, the UAE Cybercrime Law (Federal Decree-Law No. 34 of 2021), and incorporates principles from the General Data Protection Regulation (GDPR) where applicable to international users.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

1.1 Our Commitment to Privacy

We are committed to protecting your privacy and ensuring your personal data is handled securely, transparently, and in accordance with applicable UAE laws. As an information platform connecting entrepreneurs with business setup service providers in the UAE, we recognize the sensitivity of the information you may share with us.

1.2 Contact Information

2. Information We Collect

2.1 Information You Provide Directly

Contact Forms & Inquiries:

When you submit inquiries through our contact forms, we collect:

• Full name (first and last name)
• Email address
• Phone number (including country code)
• Company name (optional)
• Nature of inquiry or message content
• Preferred contact method
• Business setup preferences (free zone, mainland, offshore)
• Investment budget range
• Timeline for business setup
• Current residency country
• Intended business activity

Newsletter Subscriptions:

When you subscribe to our newsletter or email updates:

• Email address
• Name (optional)
• Subscription preferences
• Date and time of subscription
• IP address at time of subscription
• Source of subscription (which page)

Calculator & Tools Usage:

When you use our business setup cost calculator or other interactive tools:

• Business setup preferences (type, location, visa requirements)
• Office space requirements
• Number of shareholders/employees
• Investment amount
• Business activity type
• Calculation results (not stored permanently unless you request a quote)
• IP address and timestamp

2.2 Information Collected Automatically

Website Analytics:

We automatically collect certain information when you visit our website:

• IP address
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Screen resolution
• Referring website or source
• Pages visited and time spent on each page
• Click patterns and navigation paths
• Date and time of visit
• Geographic location (country and city level)
• Language preferences

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Deliver personalized content and advertisements
• Track affiliate referrals and conversions
• Measure marketing campaign effectiveness

For detailed information about our cookie usage, please see Section 8 (Cookie Policy).

2.3 Sensitive Personal Information

We do NOT intentionally collect sensitive personal information such as:

• Racial or ethnic origin
• Political opinions
• Religious or philosophical beliefs
• Trade union membership
• Genetic or biometric data
• Health data
• Sexual orientation
• Criminal records

If you voluntarily provide such information, we will handle it with the highest level of care and only use it for the purpose for which you provided it.

3. How We Use Your Information

3.1 Primary Purposes

We use your personal information for the following purposes:

Service Delivery:

• Respond to your inquiries and contact requests
• Connect you with appropriate business setup service providers
• Provide access to our calculators, tools, and resources
• Send you requested information about UAE business setup
• Facilitate communication between you and our partner companies
• Process newsletter subscriptions and send email updates

Business Operations:

• Maintain and improve our website functionality
• Analyze user behavior to enhance user experience
• Develop new features, tools, and content
• Conduct market research and analysis
• Generate business statistics and insights
• Manage our affiliate partnerships

Marketing and Communications:

• Send newsletters and email updates (with your consent)
• Provide information about relevant business opportunities
• Share updates about UAE regulations and free zones
• Promote partner services that may interest you
• Conduct surveys and request feedback
• Send promotional offers from our partners (with your consent)

4. How We Share Your Information

4.1 Sharing with Partner Companies

When you request information or quotes from our partner companies, we share relevant information with:

Verified Business Setup Service Providers:

• Virtuzone (https://virtuzone.com)
• Shuraa Business Setup (https://www.shuraa.com)
• Creative Zone (https://www.creativezone.ae)
• Other verified partners listed on our website

Information Shared:

• Contact details (name, email, phone)
• Business setup requirements and preferences
• Timeline and budget information
• Any specific questions or comments you provide

Partner Obligations:

Our partners are contractually required to:

• Use your information only for providing services to you
• Maintain confidentiality and security
• Comply with UAE data protection laws
• Not share your information with unauthorized third parties

4.2 Parties We Do NOT Share With

We do NOT sell, rent, or trade your personal information to:

• Marketing companies or data brokers
• Unrelated third parties for their marketing purposes
• Social media platforms (except for analytics)
• Competitors or unauthorized parties

5. International Data Transfers

5.1 Data Location

Your personal data is primarily stored and processed in:

• United Arab Emirates (primary data center)
• Cloud servers that may be located internationally

5.2 Cross-Border Transfers

When we transfer your data outside the UAE:

Transfer Mechanisms:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by UAE authorities
• Explicit consent from you
• Necessary for contract performance

6. Data Retention

6.1 Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Under UAE Federal Law No. 45 of 2021 and GDPR (for EU residents), you have the following rights:

7.1 Right to Access

You can request a copy of the personal data we hold about you. Email us atcontact@henryclub.aeand we will provide the data within 15 business days.

7.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data. We will update data within 10 business days.

7.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data in certain circumstances. Email us atcontact@henryclub.aewith your deletion request and we will process it within 30 days.

7.4 Right to Object

You can object to processing of your personal data for marketing purposes. You can opt-out of marketing communications anytime using the unsubscribe link in emails or by emailing us.

7.5 How to Exercise Your Rights

8. Cookie Policy

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and allow certain features to function properly.

8.2 Types of Cookies We Use

8.3 Managing Cookies

You can control and delete cookies through your browser settings. However, disabling some cookies may affect website functionality and your user experience.

9. Data Security

9.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

9.2 Data Breach Procedures

In the unlikely event of a data breach, we will notify affected individuals within 72 hours and take immediate steps to contain the breach and prevent further data loss.

10. Children's Privacy

Our website and services are intended for individuals aged 18 years and older. We do not knowingly collect personal information from children under 18 years of age.

If you are a parent or guardian and believe your child under 18 has provided us with personal information, contact us immediately at contact@henryclub.aeand we will delete the information within 30 days.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, technological developments, or feedback from users.

11.1 Notification

How we notify you:

• Email notification to registered users
• Prominent notice on website homepage
• Updated "Last Updated" date at top of policy
• Detailed changelog available upon request

Changes take effect 30 days after notification. Continued use constitutes acceptance.

12. Contact Information

Types of Inquiries

We welcome inquiries about:

• How we use your personal data
• Your privacy rights and how to exercise them
• Our data security practices
• Cookie and tracking technologies
• Data retention periods
• Third-party data sharing
• Complaints or concerns
• Suggestions for improvement

13. Legal Framework

This Privacy Policy is governed by:

UAE Laws:

• Federal Law No. 45 of 2021 on the Protection of Personal Data
• Federal Decree-Law No. 34 of 2021 on Combating Rumours and Cybercrimes
• UAE Commercial Transactions Law
• Electronic Commerce and Transactions Law
• Other applicable UAE federal and emirate laws

International Standards:

• General Data Protection Regulation (GDPR) principles
• ISO 27001 information security standards
• Industry best practices

Jurisdiction: Courts of Sharjah, United Arab Emirates, subject to UAE federal laws.

14. Definitions